About Shepell.fgi

We help organizations help their people, because engaged people are the driving force of business.

Engaged employees and your organization:

Engaged employees are more productive, loyal and perform better during challenging times. For your organization this means higher retention, customer satisfaction, productivity and profit.

Employee Support Solutions drive engagement:

Employee Support Solutions help your organization, your employees and their families resolve work, health and life issues that can interfere with productivity and engagement. Close to 10,000 organizations have strengthened their workplace with our Employee Support Solutions.

Experts and leaders in health and productivity:

Our experts are often called upon by media, conference organizers and governance committees to help business leaders understand the importance and value of employee health in every sector of business.

Accreditation - commitment to excellence and service delivery:

Key to our long standing success has been the quality assurance standards and clinical practices that we employ. All that we do is validated by national, objective, independent and reliable standards for behavioural health and social service organizations by the Council on Accreditation (COA).

As the largest Canadian-based provider of EFAP services, as well as the first Canadian provider to achieve COA accreditation, we are proud of our continuous investment in our people, programs, and systems to ensure unparalleled quality.


We operate in a culture of continuous improvement as we strive to always be at the forefront of innovation in our industry, bringing valuable changes and additions to enhance our clients’ experiences. Recent relevant examples include:

• First Chat

• Award-winning My EAP app

• Video Counselling